Frequently Asked Questions

In order to help you, we've tried to answer many of the questions we frequently get asked. If there is anything we haven't covered or you require additional information, please get in touch via the form below at the bottom of the page.

What is a ‘key person’?

What is the "Famly" app?

Where can I find your Ofsted results?

I would like a friend or family member to pick my child up

What is the signing up process?

My child has an allergy or dietary requirement, can you cater for this?

Will I be charged for holidays or if my child is sick?

Do you do funding?

How do I use tax free childcare?

Have another question?

If you have a question which is not covered in this section, please contact us via the form below and we will get back to you as soon as possible.
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